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Privacy Policy

Group Perfect is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you interact with us, including through our website and contact forms.

1. Who We Are

Group Perfect is a group of companies providing consultancy, training, advisory, and creative services.

The Group includes:

  • Sales Perfect
  • Bid Perfect
  • Perfect Media

Group Perfect operates the central website and manages enquiries that may be directed to one or more of the companies within the Group.

For the purposes of data protection law, Group Perfect and its associated companies act as joint data controllers when managing enquiries received through this website.

If you have any questions about this policy or how your data is used, please contact:

Email: contact@groupperfect.co.uk

2. What Information We Collect

When you contact us through the website or communicate with us directly, we may collect the following information:

  • Name
  • Email address
  • Telephone number
  • Company name
  • Job title
  • Details contained in your enquiry or message
  • Any other information you choose to provide

We may also retain records of communications between you and members of the Group Perfect team.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries submitted through the website
  • Provide information about our services
  • Direct your enquiry to the appropriate company within the Group
  • Manage business relationships
  • Deliver consultancy, advisory, training, or creative services
  • Maintain records of communications and business opportunities

Where you contact us through our website or email, we process your data under the legal basis of legitimate interest, as it is necessary for us to respond to your enquiry and provide relevant information about our services.

4. Sharing Information Within the Group

Because Group Perfect operates several specialist businesses, enquiries submitted through this website may be shared internally with the appropriate company in order to respond effectively.

This may include sharing your information with:

  • Sales Perfect
  • Bid Perfect
  • Perfect Media

Your enquiry will only be shared where it is relevant to the services offered by those companies.

All companies within the Group handle personal data in accordance with applicable data protection laws and this privacy policy.

5. How We Store and Manage Your Data

We use HubSpot, a customer relationship management (CRM) platform, to securely store and manage enquiries, contact details, and communication history.

HubSpot enables us to:

  • Manage enquiries submitted through our website
  • Maintain records of communications
  • Track business opportunities
  • Ensure appropriate follow-up and response

HubSpot processes data on our behalf as a data processor and complies with applicable data protection regulations.

For more information about how HubSpot handles data, please see:

https://legal.hubspot.com/privacy-policy

6. Marketing Communications

From time to time, we may send relevant updates, insights, or information about our services.

We will only send marketing communications where:

  • You have consented to receive them, or
  • It is reasonable to do so based on an existing business relationship.

You can unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

7. How Long We Keep Your Information

We retain personal information only for as long as necessary to:

  • Respond to enquiries
  • Manage ongoing business relationships
  • Provide services
  • Comply with legal or regulatory obligations

Where information relates to business contacts, we may retain it for a reasonable period in order to maintain professional relationships and records of previous communications.

You may request that your personal data be deleted at any time.

8. Sharing Information With Third Parties

We do not sell or rent your personal information.

We may share data with trusted service providers who support our operations, including:

  • CRM and technology providers (such as HubSpot)
  • Email and communication platforms
  • Professional advisers where required

All service providers are required to handle data securely and in accordance with applicable data protection laws.

9. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to certain types of processing
  • Request restriction of processing

To exercise these rights, please contact us using the details below.

10. Cookies

Our website uses cookies and similar technologies to improve the user experience and understand how visitors use the site.

You can manage your cookie preferences through the consent banner presented when you first visit the website.

11. Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our services, technology, or legal requirements. Updates will be published on this page.

12. Contact

If you have any questions about this privacy policy or how we handle your personal information, please contact:

Group Perfect

Email: contact@groupperfect.co.uk